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Trip Info Packet – Trip Policies

Cancellation Policy

Your $400 deposit is refundable, less a $200 cancellation fee per person, if notification is received by Arizona River Runners 120 days or more prior to departure.

Cancellations within 119 to 31 days prior to departure will forfeit $400 per person.

Cancellations within 30 days of departure will forfeit full fare.

This is a strict cancellation policy. ARR will not transfer reservations from one year to the next.

Transportation Policy

Please confirm transportation is accurate on your invoice before final payment.

Transportation change requests within 29 to 10 days of departure are subject to availability and may incur additional fees.

Transportation changes cannot be made within 10 days of departure.

Travel Protection

ARR highly recommends that you purchase travel insurance after making the initial deposit for your river trip. No one ever plans to cancel their Grand Canyon river trip. But, believe us, unpredictable situations arise like family illness/injury, flight delays, etc. Look for additional benefits like trip interruption, emergency medical expenses, trip delay, baggage delay, etc. Make sure your coverage includes all your travel dates, and not just your rafting trip dates. We suggest Travelex Insurance Services for U.S. residents; international guests, please research your insurance options. It is your responsibility to choose the policy that works for you.

Travelex Insurance Services (800) 228-9792 Use Reference Code 03-0131

Contact Us!

Arizona River Runners

PO Box 47788

Phoenix, Arizona 85068

Toll-Free: 800.477.7238

Local: 602.867.4866

No question too small!

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