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Reservation Info

Are you ready to book your adventure? Follow the steps below and start counting down the days until your trip begins!

 

Reservations and Deposits

  •  Book online or call ARR at 800.477.7238 to check availability and make a reservation.
  •  A $400.00 deposit per person is required to book your trip.
  •  You may pay by check, Visa, Discover, MasterCard, or American Express.

 

Final Payment

  •  Trip balances are due 120 days prior to trip departure.

 

Cancellation Policy

  • Cancellations 120 days or more prior to departure will forfeit $200 per person.
  • Cancellations within 119 to 61 days prior to departure will forfeit $400 per person.
  • Cancellations within 60 days of departure will forfeit full fare.
  • This is a strict cancellation policy. ARR will not transfer reservations from one year to the next.

River Code of Conduct

  • Arizona River Runners is dedicated to (1) providing a safety-focused, interpretive, multi-day Grand Canyon whitewater adventure, (2) delivering a memorable and approachable river experience to the public, (3) protecting the natural resource through education, and (4) creating a respectful and inclusive environment for guides and guests. As river expeditions are a shared experience, individual actions affect the whole group. Each person is a valued part of the trip; therefore, all guides and guests agree to the following Code of Conduct:

    Respect for Yourself

    •Take care of yourself. Wear clothing appropriate for the weather. Stay hydrated and well-nourished.
    •Buckle up. Keep your Personal Flotation Device (PFD) buckled at all times while on the raft.
    •Know your limits. Be realistic about your abilities. Your safety is ultimately your responsibility.

    Respect for Others

    •Treat others with kindness. Be inclusive and respectful. Refrain from obscene and offensive language. Harassment, hazing, or bullying of any kind will not be tolerated.
    •Follow guide instructions, and be sure your children do as well.
    •Be willing to compromise. We all have different expectations about what we want to get out of our vacation. For example, some like to stay up late while others prefer early mornings, so respect quiet times. If you smoke, be sure to do so downwind and well away from non-smokers.
    •Be responsible. Consuming alcohol in moderation is permissible. No one under the age of 21 is allowed to consume alcohol. Illicit drug use is not permitted.
    •Give space. Give each other privacy during the many private moments on a river adventure, such as changing clothes, bathing, etc.

    Respect for Grand Canyon

    Leave No Trace. Dispose of waste properly. Stay on designated trails. Do not remove anything natural or historic from the canyon.
    •Respect wildlife. We are visitors – the Grand Canyon is their home, not ours.
    •Be mindful of cultural heritage. Exercise awareness and respect for tribal customs and beliefs. Many tribes throughout the region have deep spiritual, cultural, and historical connections to the Grand Canyon, and we are honored to travel through a place of such importance.
    •Preserve for future generations. Grand Canyon was designated a World Heritage Site in 1979 due to its diverse geological, biological, and ecological properties.

    If at any time you believe anyone’s actions are in breach of this agreement, notify one of your guides immediately.

    We sincerely appreciate you doing your part to create an enjoyable Grand Canyon rafting experience for everyone!

Essential Eligibility Criteria for Rafting Trips

  •  Trip guests have the responsibility to select a trip appropriate to their abilities and health. If you have any medical and/or mental conditions which may impede your participation in this trip, please consult your physician.
  • The absolute minimum physical and mental requirements are outlined below but, the thing to remember is, this is an adventure! The more you put into it, the more you’ll get out of it. We think you’ll enjoy your trip most if you’re in good physical and mental condition. We highly recommend participating in all daily activities, if possible. This includes side hikes, loading and unloading the boats, setting up your own campsite, and getting yourself on and off the boats multiple times each day. The guides will give an assessment of the difficulty level before beginning a side hike so you can choose whether to participate. They’ll also demonstrate how to set up your campsite and explain how to wash your dishes when you’re at the bottom of the Grand Canyon!
  • Each participant must:
    1. Be accompanied by an adult if under the age of 18.
    2. Be able to properly wear provided Coast Guard-approved personal flotation device.
    3. Be able to remain seated and balanced on raft, with the assistance of hand-held straps, while on raft and through rapids.
    4. Be able to board and exit the raft multiple times each day independently or with the assistance of a companion.
    5. Be able to assist in self-rescue (for example: get out from under the raft, remain face up in the water with the aid of a personal flotation device, understand and follow directions from guides under dangerous/stressful conditions, keep your airway passages sealed while underwater, and make progress to the shoreline or raft as instructed) in the event of a capsized raft or being thrown from the raft.
    6. Be able to move about camp, perform basic camp activities, and manage personal care, health, and hygiene independently or with the assistance of a companion.
    7. Be able to withstand extended exposure to the outdoors in diverse and changing weather conditions, including extreme heat, cold, rain, etc.
    8. Be able to monitor and evaluate changes in personal health (for example: dehydration, heat illness, hypothermia) and to communicate changes in health or safety concerns to guides.
    9. Be able to comprehend and follow instructions including emergency procedures.
    10. Be physically and mentally capable of participating in a trip without endangering or negatively impacting the health and safety of other trip participants.
    11. If on a trip that requires an ascent or descent on Bright Angel Trail, be able to hike or otherwise ascend/descend 10 miles on the Bright Angel Trail with a personal backpack containing all personal gear and all food and water for the hike, and be able to properly maintain personal health and hydration levels.

Transportation Policy

  • Please confirm transportation is accurate on your invoice before final payment. Transportation change requests within 29 to 10 days of departure are subject to availability and may incur additional fees. Transportation changes cannot be made within 10 days of departure.

 

National Park Entrance Fee

  • A National Park entrance fee is required for guests 16 and older. This fee can be waived if we receive an emailed photo of the front and back of your National Park Pass before your balance is paid.

 

Grand Canyon Fund

  •  An optional $1 per day will be added to all fares and given to the Grand Canyon Fund. This money is used for research and protection of the Grand Canyon as well as groups working to provide access to trips for those with physical and socioeconomic challenges. If you do not wish to contribute to this fund, you may deduct this fee from the total due by calling our office.

 

One-Trip-Per-Year Rule

  • Due to limited availability, the National Park Service has limited use in the popular Lees Ferry to Diamond Creek section of the Colorado River to one recreational river trip per individual each calendar year. Because of this regulation, Arizona River Runners cannot accept a reservation from any individual who has or will participate in any other full or partial canyon commercial or non-commercial river trip within the same calendar year. If you have already completed or have plans to participate in any other Grand Canyon river trip this year and would like to go again, please respect your fellow boaters by waiting until next year or sometime thereafter to book your next trip. Grand Canyon National Park’s one-trip per-year rule is strictly enforced.

 

Photo Release

  • Arizona River Runners reserves the right to use images and photos of river trips/passengers for promotional and commercial purposes.

 

Acknowledgement of Risk Form

  • Please review an example of the Acknowledgement of Risk form that we require all of our guests to sign before participating. You will be able to review this again before signing.

 

Concessioner Contract

  • This service is operated by Arizona River Runners, a concessioner under contract with the U.S. Government and administered by the National Park Service. The concessioner is responsible for conducting these operations in a satisfactory manner. Prices are approved by the National Park Service.
    Please address comments to:
    Superintendent
    Grand Canyon National Park
    P.O. Box 129
    Grand Canyon, AZ 86023

No question too small!

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